FAQs
- What time is check in and check out?
Check-in 12:00 pm. Check-out 12:pm.
- Can I leave the room late?
Late check out subject request
- Can I choose the type of bed in my room? (Large bed – two beds)
Of course, you can.
- Do the rooms have a balcony or terrace? Can I reserve one?
Only superior rooms.
- Are there non-smoking rooms?
Yes.
- How many storeys does the building have? Is there a lift?
The hotel has 15 floors and a lift.
- Is there air conditioning in the rooms? Does it work all year round?
Yes, only summer season.
- Is your hotel adapted for the handicapped?
Yes. There are rooms for handicapped.
- Can you keep my luggage when I leave the room?
Yes , there is a luggage consignement.
- Is there a safe place to park my car? How much does it cost?
Parking 22 Euros per day.
- Does the hotel have an Internet or e-mail terminal for guests?
Yes, a business center.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, wireless connection (Wi-Fi).
- What languages are spoken in Reception?
English, French, Spanish.
- Where may I rent a car?
There are a car rent in the hotel.
- How far are you from Puerta del Sol?
5 km.
- How far are you from Prado Museum?
3 km.
- In what kind of a neighbourhood are you?
Central business and shopping area.
- I'm travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel?
Direct subway connection (metro Colombia), 10-15 min in taxi.
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